Shipping & Returns
Shipping & Returns
Rooted in care. Delivered with intention.
We handcraft and ship each order with love, and we want to make sure you feel supported every step of the way.
Shipping Policy
Processing Time:
All orders are processed within 2–3 business days (Monday–Friday). This does not include weekends or holidays.
Shipping Time (U.S.):
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Standard Shipping: 3–5 business days after processing
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You'll receive a tracking number via email once your order is shipped.
Shipping Time (International):
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International shipping is available upon request email us directly at info@earthloveapothecary.com or earthsloveapothecary@gmail.com for a quote and custom order.
Returns & Exchanges
Due to the nature of herbal and wellness products, all sales are final for health and safety reasons.
We do not offer refunds unless your product arrives damaged or incorrect.
Damaged or Incorrect Orders
If your order arrives:
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Damaged
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Missing an item
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Incorrect in any way
Please email us within 7 days of delivery at earthsloveapothecary@gmail.com with:
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Your order number
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A photo of the product(s)
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A short description of the issue
We will be happy to make it right whether that means a replacement, credit, or refund where applicable.
Thank You
By purchasing from Earth’s Love Apothecary, you’re supporting a Black-owned, woman-led business that believes in restoring wellness through nature, culture, and love. Thank you for being part of this healing journey.